Privacy Policy

What Information We Need and How We Use It

When you order with us, we ask for information such as your name, e-mail address and credit and debit card details. A contact telephone number may also be required so that we may contact you urgently if there is a problem with your order. All this is necessary to process your request or notify you of acceptance of your order.

Data Collection
We only collect personally identifiable information that is voluntarily provided by visitors to the Berwick Garden Centre site. Purposes for which identifying information is collected include:

  • Processing of orders and Accounts
  • Process of payments, credit reference checking and fraud detection
  • Information requests via email
  • Free newsletter special offer subscriptions

All changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.

Safety and Security Of Your Information

Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

E-mail newsletter

If you choose to receive the newsletter, or other communications in electronic form, you will be given the opportunity with each mailing to opt out of receiving future e-mail communications. Berwick Garden Centre does not sell, rent, or otherwise give your e-mail address to a third party.


Cookies may be used on some pages of our site. “Cookies” are small text files placed on your hard drive that, for example, can be used to store registration information. You do not have to accept cookies in order to use the Berwick Garden Centre site. Further information about cookies and how to selectively accept or reject them can be found on

Information collected by Web servers

The Berwick Garden Centre web servers automatically record general information on all users who browse the content of the Berwick Garden Centre web site. They gather:

  • your IP address
  • the internet domain for your Internet service, such as or
  • the pages you visit on the Berwick Garden Centre web site and any files you download
  • the date and time of your visit
  • your user name when you enter a password protected area

The logs are periodically summarised and analysed to study site usage in order to help us improve the site’s organisation and usefulness. They may be analysed at an individual level in order to identify and rectify any problems that a visitor may have experienced. They are also monitored to ensure that there is no unauthorised access to restricted areas of the site.


All the pages on this Web site ( are the copyright of Berwick Garden Centre, unless stated otherwise. You may not sell the information contained in these pages or pass it on as part of a commercial service without the permission of the copyright owner. Any third party Web sites to which there are links from the Berwick Garden Centre Web site are entirely out of the control of Berwick Garden Centre. Unless otherwise stated, we are not responsible for, or associated with, statements or material on third party sites. A link to a third party site indicates that we believe you may find the information useful or interesting; it does not mean that we endorse every aspect of the site.